ON SITE & REMOTE SUPPORT SERVICES
One-time repair rates
Remote Service
We connect to your computer securely and fix it while you watch.
$60/hour
On Site Service
A technician comes to your home or business.
$120/hour
MONITORING & MSP SERVICES
Choose the right plan for your business
MONITORING*
$30 /mo per machine
Essential Protection
✓Huntress Managed EDR (24/7 SOC, advanced threat detection)
✓Managed Daily Backups + Weekly Verification
✓RMM Automated Patching (Windows & Common Apps)
* MONITORING PLANS HAVE NO MINIMUM
Get MonitoringMOST COMPLETE
FULL IT SUPPORT*
$60 /mo per machine
Complete Protection & Support
✓Huntress Managed EDR (24/7 SOC, advanced threat detection)
✓Managed Daily Backups + Weekly Verification
✓RMM Automated Patching (Windows & Common Apps)
✓Dedicated IT Support Mon–Fri 8AM–5PM
✓Proactive Maintenance & Troubleshooting
✓Unlimited Help Desk / Remote Support During Business Hours
✓Network Monitoring & Optimization
* MSP PLANS REQUIRE A MINIMUM OF 10 ENDPOINTS
Get Full IT SupportCOMPLETE CLIENT PROTECTION BUNDLE
Huntress EDR Monitoring + Managed Backups with Weekly Verification
Traditional antivirus only catches known threats. Our protection bundle pairs a 24/7 security operations center with verified daily backups, so attacks get stopped fast and your data can always be restored. Included in both the $30 Monitoring and $60 Full IT Support plans.
Huntress Managed EDR Benefits
✓24/7 Expert SOC Monitoring & Proactive Threat Security Professionals
✓Detects Advanced Persistent Threats, Ransomware & Sophisticated Attacks Missed by Traditional Antivirus
✓Ultra-Low False Positive Rate (Under 1%) — Only Actionable Alerts
✓Industry-Leading Mean Time to Respond (~8 Minutes)
✓Active Threat Containment, Host Isolation & Guided Remediation
✓Enterprise-Grade Endpoint Protection Designed for MSPs & Their Clients
Managed Data Backups & Weekly Verification Benefits
✓Automated Daily Secure Backups of All Critical Data
✓Weekly Backup Integrity Checks & Verification Testing
✓Fast, Reliable Recovery from Ransomware, Hardware Failure, Deletion or Disasters
✓Prevents Costly Surprises from Failed or Corrupted Backups
✓Ensures Your Data Is Always Recoverable When You Need It Most
✓Supports Business Continuity, Compliance & True Peace of Mind
MONITORING OR MSP
The benefits of each plan
MONITORING
$30 /mo per machine
Essential Protection
✓Stops ransomware and advanced attacks that antivirus misses
✓24/7 security experts watching every machine
✓Daily backups tested weekly, so your data is always recoverable
✓Threats contained in minutes, before they spread
✓RMM automated patching keeps Windows and common apps up to date
✓Closes the security holes attackers exploit, without interrupting your workday
✓Fewer vulnerabilities across every machine
✓Evidence ready for your cyber insurer and regulators
✓Laptops stay patched at home or on the road, no VPN needed
✓Scheduled maintenance windows mean fewer surprise reboots
✓Low fixed cost per machine
BEST FOR Businesses that handle their own IT and want security and backups covered.
MSP · FULL IT SUPPORT
$60 /mo per machine
Complete Protection & Support
✓Everything in Monitoring
✓RMM patching with hands-on fixes when an update fails or causes problems
✓Machine health alerts (disk space, failing drives, offline PCs) handled for you
✓Fewer "why is my PC slow" calls thanks to automated, scheduled updates
✓One number to call for any computer problem, Mon–Fri 8AM–5PM
✓Unlimited help desk and remote support with no hourly bills
✓Proactive maintenance catches problems before they cause downtime
✓Your network monitored and optimized
✓An expert IT team without hiring full-time staff
BEST FOR Businesses that want their IT fully handled by one local team.
MANAGED PATCHING & VULNERABILITY SERVICE
Patched and protected
Included in both plans. RMM patching keeps Windows and common apps current on every machine.
01
Fewer vulnerabilities
Automated patching closes the security holes attackers look for on every machine, as soon as updates are released.
02
Backups verified, not assumed
Every week we test your backups for integrity, so a restore works the day you need it. No surprises from failed or corrupted backups.
03
Remote & hybrid workers
Patching works without a VPN and catches up automatically when an offline laptop reconnects. Your laptops stay patched at home.
04
Less disruption
Scheduled maintenance windows and automated deployment mean fewer surprise reboots and fewer "why is my PC slow" calls.
WHEN A THREAT IS DETECTED
What happens behind the scenes
STEP 1
Detect
Huntress SOC analysts spot suspicious activity on a machine, day or night.
STEP 2
Contain
The affected machine is isolated from your network so the threat can't spread.
STEP 3
Remediate
Guided cleanup removes the threat and we bring the machine back online.
STEP 4
Recover
If files were damaged, we restore them from your verified backups.
GETTING STARTED
How onboarding works
01
Free estimate
Call or text 719-285-9753. We go over your machines, your network and what you need protected.
02
Install & setup
We install the Huntress agent on every machine and configure daily backups of your critical data.
03
First verification
We run the first backup integrity check so you know recovery works before you ever need it.
04
Ongoing protection
The Huntress SOC watches 24/7. We check backups weekly and handle anything that comes up.
COMPARE PLANS
Monitoring vs. Full IT Support
| MONITORING $30/mo | FULL IT SUPPORT $60/mo | |
|---|---|---|
| Huntress Managed EDR (24/7 SOC) | ✓ | ✓ |
| Managed daily backups | ✓ | ✓ |
| Weekly backup verification | ✓ | ✓ |
| RMM automated patching (Windows & apps) | ✓ | ✓ |
| Patching for remote laptops (no VPN) | ✓ | ✓ |
| Failed patch troubleshooting & health alerts | — | ✓ |
| Threat containment & host isolation | ✓ | ✓ |
| Dedicated IT support Mon–Fri 8AM–5PM | — | ✓ |
| Unlimited help desk / remote support | — | ✓ |
| Proactive maintenance & troubleshooting | — | ✓ |
| Network monitoring & optimization | — | ✓ |
PRICES ARE PER MACHINE, PER MONTH
QUESTIONS
Client protection FAQ
What is EDR?
Endpoint Detection & Response. It watches each computer for suspicious behavior, not just known viruses, and lets security analysts stop an attack in progress.
How is this different from regular antivirus?
Antivirus looks for known threats. Huntress Managed EDR is backed by a 24/7 team of security professionals who catch ransomware and advanced attacks that antivirus misses.
Why do backups need to be verified?
A backup that fails or is corrupted is often discovered only when you need it. We test backup integrity every week so recovery works when it counts.
Which plan is right for me?
Choose Monitoring if you want security and backups and handle your own IT. Choose Full IT Support if you also want a help desk, maintenance and network monitoring.
How many computers can I cover?
Pricing is per machine, so the plan scales as your business grows. Monitoring plans have no minimum. Full IT Support (MSP) plans require a minimum of 10 endpoints.
WHAT WE SUPPORT
Repair, networking & more
Windows & Linux Support
Virus & Spyware Removal
Firewalls
VPN Servers
VLANs
QuickBooks Support
Hypervisor Support
Virtualization
Data Recovery (Laptop & Desktop)
Networking
Cloud Computing
Password Removal
Hardware Replacements
Live Streaming of Events
Video Recording
Video Editing
WHY A MANAGED PLAN
Focus on your business
✓Predictable Fixed Monthly Cost — No Surprise Bills
✓Proactive Support Reduces Downtime & Emergencies
✓Access to Expert IT Team Without Hiring Full-Time Staff
✓Scalable as Your Business Grows
✓Focus on Your Core Business While We Handle IT
FREMONT PC SOLUTIONS
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